House of brides schaumburg hours
+ Date: - 31.07.2017 - 482 view
Address: House of Brides 607 East Golf Road Schaumburg, IL 60173. House of Brides has the largest online selection of wedding, bridesmaid, mothers & special occasion dresses at the lowest prices guaranteed. Reviews of House of Brides "I will start by saying I really only leave a yelp review if. All my ladies Photo of House of Brides - Schaumburg, IL, United States.
All David's stores feature exclusive designer collections by David's Bridal, Oleg Cassini, Galina, Galina Signature, and DB Studio.
Thank you for your review. Thank you for your review. Thank you for your review. That was 3 weeks ago and I'm still waiting for the call. The ONLY person, in the entire company (including corporate), who was able to help me was the store manager. The bride madE an appointment a month prior to our arrival. The carpet is a bit musty and overall things seemed a bit worn down.
Since my wedding, I have reached out to every email I can find as well as called every manager at every House of Brides establishment. Since she stated that my MOH dress did not come in teal, I was ok with the dress being teal all over with ivory lace. So, out of desperation we called the designer of the dresses and discovered that Toni had not placed our dress order until April. Something broke and we're not sure what. Staff is rude for sure.
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She again said the manager would call me with the tracking number. She did however, have time to call the store and told them to let out of my the dresses, WITHOUT my permission or the permission of my bridesmaid. She first questioned why I was even here considering I have a dress, and they dont allow people to bring in dresses but since I am having a destination wedding in Italy she would make an exception b/c she is Italian.
The dresses they did have were all quite lovely, but again, not even close to the variety on the website. The ladies in this department are wonderful. The lady that was helping us told her that she would write it down for her at the end, but all she actually gave my sister was a business card with her name and she kept a file with the information. The next time I came in I was told I would have to come back because Alicia wasn't in?
She had them put my wedding date a month in advance to make sure that I got it in time, I was very very nervous from all of the horror stories about girls dresses not coming in on time etc etc, but mine did come in just about on time. She is very patient and nice lady. She literally got loud with me and said "well I don't know what to tell you, I can't help you anymore" and WALKED AWAY FROM ME! She pinned it, and away I go. She then left and never came back. She was told April/May delivery.
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I could choose and try on as many gowns as I liked. I figured it would be a good place to start because I don't really have a real idea of what exactly I want. I got my dress and bridesmaids dresses there and I was very happy. I got the veil only one week before my wedding. I had the same issue with the alterations department when trying to make my first appointment to get my dress altered. I just wish the touch screen was a little more responsive.
We had already paid several hundreds of dollars for alterations, but after reading reviews, I decided to go somewhere else: those seamstresses complained about the dress quality every chance they got. We have a bridesmaid who is literally smaller than a size 0, and they ordered her SIZE 10! We worked with Meti and she was great, very patient while I coordinated multiple visits to the store with all the bridesmaids before we placed our order.
Came all the way from downtown Chicago with the wedding party to try on specific dresses. Description/name of the dress, and a style number.
Which, I must say, was done very haphazardly. Your wedding is the most important day of your life and this place will rip you off and sell you second hand goods!
I understand that the dresses will not fit them perfectly no matter what size is ordered, but they are a couple of sizes too big, which should not happen after being measured by an attendant at the store. I walked in with one of my bridesmaids on a Saturday afternoon with no appointment. I was able to wear the dress, but I hated it and still do today, solely because the seamstress at House of Brides made me feel uncomfortable and self-conscious in the dress.
Edit: I contacted House of Brides customer service, as Grace suggested in a reply to my review. Edit: I contacted House of Brides customer service, as Grace suggested in a reply to my review. First off there was issues with getting my dress sent from the distribution center and took about a month to get it in. For example, the hip measurement will not factor as much as the bust and waist measurements for a full A-line skirt.
Just would like to give a shout out to Gay for reassuring me that the dresses would be in on time and for handling my order and situation. Most often, customers measure into a size different then their normal size. My fiancé took the phone, but before he could speak Margie hung up on me.
- She looked me up and down said said ok over here and took me to the "plus size section" Now I am a 14 in pants and i have a true hour glass figure 38/34/46.
- When we got to the registers to make a down payment we were basically all forced to pay the whole amount because she said if we didn't pay now then the dresses wouldn't arrive by July which is the wedding month and all the dresses will be a different color.
- I am, unfortunately not the only victim/customer.
- I will say the seamstress did an awesome job with the alterations and my dress fit perfectly the day of the wedding!
Wedding dress shopping should be one of the most exciting and memorable times in a girls life. Well the receptionist was NASTY. When any average person places an order, they know that usually the shipping arrival times given are really a deadline for them to deliver.
I left House of Brides so upset and disappointed in the service. I love the replies from this place in other peoples reviews saying to contact customer relation through email. I never do reviews but I have never been through something like this with a business that was so terrible. I offered to buy another dress even if it cost more if they could credit this impostor dress toward the sale of my new one.
The second I got into the dress I indicated that it was too tight, despite the fact that I had lost 5 pounds since my previous fitting. Their service was very helpful during my appointments. Then I asked if they had any dresses on sale. They have a much larger variety than David's Bridal.
My mom and sister could see this dress and Luba helped once again, and I said yes to the dress! Prior to making an appointment I looked on the House of Brides website and was pleasantly surprised to find that the were 513 dresses listed that were $500 and under. Reload this Yelp page and try your search again.
- " Alterations regularly take 6-8 weeks!
- " No thank you, House of Brides!
- A few weeks later, I was told that the dress would be in the first week of April.
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And told us that white to the naked eye, is cheap and ivory is in fact the most popular color.As a more mature bride, I didn't feel as if I were as important as a younger bride customer.Big thank you for Christina!
And I have yet to receive my refund.And I will take care of you" It appeared to be that she is the only seamstress working at all.And then another one.
He feared that perhaps someone else offered more money for my dress and they substituted a similar one for me. He will be getting a letter from me soon too. Her wedding was this past August 13. House of Brides sells second rate dresses. I called the manager at the hub store, no response.
We apologize for any inconvenience and invite you to contact Customer Relations, to discuss your issue further. We apologize for any inconvenience and invite you to contact Customer Thank you for your review. We did not use their alterations department because most of my girls did not live near the store.
They were patient and knowledgeable and took the time to show me 50 some dresses before I made my decision. This is the last thing any bride should be worrying about before her wedding. This review is based on their online business, but from the looks of it, this is a low budget tacky wannabe Kleinfeld's. Unfortunately my wife, who is a bridesmaid in her friends wedding, had to get a dress from here.
I remind you I had called in December to follow up on the status of delivery of my dresses that were ordered in November. I said, “The wedding could be sooner. I showed her my folder orgnazied with the designer and style number. I started to try on wedding dresses and my mom wanted to take pictures so we could compare dresses.
When it has come and gone you will call and be given another delivery date. When she returned she said that since the dress was finished "ahead of schedule" it had been sent to a distribution center for a quality assurance check. Which is insane, and when we asked why she just responded, " trust me I've been in this industry for 30 years".
I was fortunate as it was only one bridesmaid dress for my daughter at her big brother's wedding, not the bride. If you purchase here go in with your eyes open. If you're still having trouble, check out. It was ABSOLUTELY not worth it. It's more a warehouse style so just don't come expecting soft music, lighting a champagne.